What happened
Indigo disclosed a ransomware attack in February 2023 that brought down its e-commerce platform for weeks and disrupted in-store payment card processing at more than 200 locations. The threat actor later published stolen data on the dark web after Indigo refused to pay the ransom.
Personal information belonging to current and former employees was among the leaked data, including names, dates of birth, Social Insurance Numbers, and direct-deposit banking details. Indigo provided affected employees with credit-monitoring and identity-theft protection services.
Reported impact: Estimated $60M CAD revenue impact
Source: Office of the Privacy Commissioner of Canada, 8 Feb 2023.
What to do if you were affected
- If you are a current or former Indigo employee, monitor your credit file closely.
- Place a fraud alert with Equifax and TransUnion.
- Change your Indigo account password if you have one.
- Watch bank statements for unauthorized transactions.
- Enable two-factor authentication on any account tied to your Indigo email.
Common questions
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