Data breach reference · April 2024

The London Drugs data breach

What was disclosed, and how to check whether your address was in it.

At a glance
Disclosed
28 April 2024
Records
3,000,000 (OIPC BC)
Type
Ransomware
Sector
General

Check whether your address was in it

No account needed. The address is used only to run the check. Privacy

This disclosure

What is on the record.

3,000,000
Records reported in the disclosure
902 days
Since the disclosure, 28 Apr 2024

Source: OIPC BC, as recorded in the LeakTrace tracker.

What happened

The LockBit ransomware group claimed responsibility for the April 2024 attack on London Drugs. The company refused to pay the demanded ransom and stores were closed across British Columbia, Alberta, Saskatchewan, and Manitoba for approximately a week.

The attackers subsequently released files containing employee information, including some corporate head-office human-resources records. The BC and Alberta privacy commissioners opened investigations.

Reported impact: US$25M ransom demanded, refused

Source: OIPC BC, 28 Apr 2024.

What to do if you were affected

  1. If you are or were a London Drugs employee, place a fraud alert on your credit file.
  2. Monitor your bank and credit accounts for unusual activity.
  3. Update passwords on any account that shared credentials with your London Drugs work email.
  4. Watch for phishing emails referencing HR benefits or payroll.
  5. Consider a credit freeze via Equifax and TransUnion.

Common questions

When was the London Drugs breach disclosed?
In April 2024. Public reporting was carried by OIPC BC.
How many people were affected?
3,000,000 records, by the figure in the disclosure. Whether your own details were among them depends on your relationship with London Drugs at the time.
How do I check whether my address was in it?
Enter the address in the check above. We check that one address against monitored breach databases and show what was exposed and what to do first. No account needed.
Is the data still a risk years later?
Often, yes. Lists from old breaches keep being copied and reused, so a password from one can still be tried today. Changing it, and not reusing it, closes that door.

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