This week ·
Bank customers in Rotterdam
How they got in, as reported. A cloned voice or video of a real person.
← All items this week- Date
- 27 Oct 2026
- Place
- Netherlands
- Who
- Bank customers in Rotterdam · Financial Services
- The way in
- Voice or video impersonation
- Source
- Security Affairs (citing NL Times)
01 · What was reported
What was reported.
Rotterdam police arrested two men over a bank-helpdesk fraud that used AI-generated phone calls and a fake banking app. About 170 victims lost roughly €380,000 in three weeks, and bank card data was stolen.
The way in, as the source states it: a cloned voice or video of a real person.
02 · What we check for it
What we check for it.
Public audio, video and accounts using a principal's name.
03 · If this happens at your firm
If this happens at your firm.
- Hang up and call back on a number you already hold before any money moves.
- Agree a word or a question with the people who approve payments and ask for it on any unusual request.
- Have two people approve every new payee and every change of bank details.
04 · Source
Source.
Source: Security Affairs (citing NL Times) ↗This page repeats what the source reported, with its date. It says nothing about any firm that is not named in it.