Help · Monitoring

Switch between monthly and annual

Change billing cadence; Stripe prorates the difference.

Last updated 2026-05-11 Monitoring Questions [email protected], subject “Help”

You can switch monitoring billing between monthly and annual at any time from the billing portal. Both prices are shown there before you confirm. The annual plan costs less over a year than twelve monthly payments.

Change your plan

  1. Open the Stripe billing portal.
  2. Click Update plan.
  3. Pick the new cadence and confirm.

How proration works

Stripe calculates the unused portion of your current period and credits it against the new plan. If you go from monthly to annual mid-month, you pay the annual rate minus the unused monthly credit. If you go from annual to monthly, the credit covers your next several months at no charge.

When it takes effect

Plan changes are immediate. Your next invoice reflects the new cadence.

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